Direct Primary Care of Burleson Frequently Asked Questions
Click on a tab to open the section and view the answer.

Direct Primary Care of Burleson uses an innovative model where providers are paid directly by their patients, rather than health insurance companies. Basically, we are cutting out the middle man, along with their complications. DPC is reminiscent of the provider-patient relationship from times gone by, when providers didn’t have thousands of patients, had plenty of time to spend with you, and you didn’t have to wait weeks for your appointment.  Cutting out all the middlemen and red tape increases the provider’s and the patient’s satisfaction, and dramatically cuts costs.

You can expect shorter wait times, longer appointments, and 24/7 access to your provider, including virtual and after hours appointments to fit your schedule. No more rushed visits or waiting weeks for an appointment. You can contact your provider via phone, social media, e­mail, and text messaging day or night. Members have access to in office labs and free or extremely discounted procedures.

All patients are encouraged to have at least major medical insurance coverage. The ACA legislation does exempt patients from the underinsured/non­insured tax if you have major medical/catastrophic coverage and a provider on retainer, which is what you will get with Direct Primary Care of Burleson.

One way to save money on your healthcare is by getting insurance with low premiums and high deductibles.  DPC Burleson strives to eliminate insurance claims. Why pay upwards of $300 for an urgent care visit, when you could be seen at your primary care office free, same day!

You can submit a receipt for your in office procedures, labs and medication costs.  Some insurance companies will apply these payments toward a deductible. But remember, most services are free, included in your membership, so there will be no bill at all to submit. Membership fees are usually not reimbursable by your insurance company. Certain health shares (such as Liberty Health Share) do reimburse membership fees.

The law currently allows the use of HSA money to pay for medications, imaging tests, labs, etc.  However, it is legally unclear if HSA funds can be used to pay for DPC membership fees.  This is a question for your tax professional. Legislation has been proposed to clear up the question regarding if HSA money can be spent on a provider’s retainer or membership fee.

Our monthly membership fees are based on the patient’s age.  We are always seeking ways to reduce costs for our patients and are continually working with you to determine the best way to save you money. This includes prescribing the most inexpensive medication, working with pharmaceutical reps for coupons and not ordering labs and imaging that are not necessary. We will never order anything without your permission and will always explain in detail the potential costs, risks and benefits.

Direct Primary Care of Burleson will only be accepting a limited panel of patients per provider. Considering that managed care has driven modern era providers to patient panels of 2,000 to 4,000 or more, it’s no wonder you encounter long waits!  We keep our patient panel low so we can spend plenty of time with you and get you in quickly.  This is the kind of attention and accessbility we’d want our family to have, and it’s what we offer our patients.

Direct Primary Care of Burleson collaborates with various specialists in our community. Many specialists are willing to provide cash pricing for visits and procedures that are often less than insurance costs. Our providers spend the time to carefully coordinate your care with a specialist team as needed. We do our best to keep most of your care in our office, but when referral is necessary we will help you find the most desirable option.

We know that illness and injuries don’t always happen during office hours.  If you just need to get in touch with us to order a medication refill or schedule an appointment, you can directly e-mail our provider anytime or leave us a voice mail.  If you have a non-urgent question, but one that probably shouldn’t wait until tomorrow, members can send our provider a text message and expect a prompt reply.  Lastly, if you have an urgent issue after-hours, our provider is only a phone call away!

Almost all of the routine procedures our provider performs have no additional charge to members.  There are a few exceptions, for more complicated procedures.  Our pricing page has details.  As a membership benefit, our provider will see sick or injured visiting family of members for a low one-time office visit fee based upon the severity and time requirements of the visit. DPC Burleson may charge mileage for house calls.

Yes, but please check our pricing page to see what benefits are available to our members that non-members do not receive.  We offer cash prices on minor emergency surgical procedures (such as sewing up cuts) to non-members.  We are also happy to provide some minor cosmetic surgical procedures for patients who are not members at very affordable prices.  This is because most insurance plans will cover no “cosmetic” procedures.  So if you have a benign, but annoying mole or skin tag for instance, insurance or medicare won’t cover it’s removal.  These simple procedures are very expensive without insurance, traditionally. We also are happy to provide Physicals, New Employment Physicals, and Urine Drug Screens very affordably for local employers, to non-members.

DPC Burleson will also provide affordable office visits to visiting family members of DPC Burleson members.  We understand that it’s not fun to get sick or hurt when you’re away from home.

Yes!  There are times when a house call is the best answer, and our model at Direct Primary Care of Burleson affords our providers the time to get out of the office when necessary, just like in the good old days. Obviously if we are driving, we can’t be caring for people, so we’ll be limiting house calls to those absolutely necessary.  For house calls there will be a additional charge.

No, your provider will coordinate with your OB/GYN during your pregnancy and continue routine care for non-pregnancy related health needs.

Yes! While DPC is not a replacement for health insurance; and we don’t recommend you go without it, we do see patients with and without insurance alike! Federal law mandates you have at least some type of insurance for catastrophic events.  DPC allows you to chose a lower premium, higher deductible plan to save on your monthly out of pocket costs. DPC covers only services you would receive in a primary care office and does not cover things like major surgery, hospitalizations and specialist.