Direct Primary Care is a new innovative healthcare model which takes the power from the insurance company and puts it into the patient’s hands.

DPC is completely cutting out the insurance middle man and giving you direct access to your primary care provider. Instead of paying co-pays, co-insurance and dealing with deductibles for each visit, you pay a low monthly fee (which is usually cheaper than the amount of your cell phone bill) that gives you incredible access to your primary care provider. Unlimited visits, phone calls, video calls, texts, emails,  plus in office labs and procedures! Please visit our “how” page for examples of the money you will save on your healthcare.

Although it is an enormous advantage, DPC isn’t just about saving you money. DPC completely changes the way we provide care for our patients. The typical healthcare model has created an environment where providers have less and less time to spend with patients, as their time is taken up catering to insurance companies. On average, a primary care physician spends 15.7 minutes with each patient per visit, and only 5.2 minutes talking.  Most provider’s didn’t go into medicine to see their patients as if they were on an assembly line – and unfortunately that is what we’ve all come to expect…until now.

Direct Primary Care enjoys nurturing the relationship between provider and patient. DPC offers longer, much longer appointment times, (imagine up to an hour!) allowing the provider to truly get to know the patient and provide an unmatched level of care.

You will never wait in the waiting room for 45 minutes for your appointment (try no more than 5), you will never wait weeks or even days to get in for an appointment (appointments will be available same day or next day). Your provider will never rush you out of the exam room; or have their hand on the door while you are still talking, because there are seven other patients behind you, next to you, and in front of you, all still waiting to be seen. You will never have a visit where the provider doesn’t even look up at you from the computer screen. You’re going to love it.

How can DPC accomplish this? DPC is a model that involves keeping patient population low. A typical primary care provider has a patient panel at times exceeding 2500 patient’s. It’s no wonder there are long waiting room times, and its near impossible to know all of your patient’s well with those kinds of numbers. A DPC provider typically has no more than 500 patients.
Imagine yourself in your living room talking with a good friend, that is what DPC is like, that is what we offer, an that is what you can expect.

Personalized patient care is what sets Direct Primary Care apart. When you visit your provider, you can expect a level of care and access that is reminiscent of small-town America before the advent of commercialized, impersonal medicine.

 

Who will you be seeing?

Rachel Rombough, FNP-C started her career as a Registered Nurse after graduating from Crouse School of Nursing in 2006. She worked for several years as an Emergency Room nurse before completing her education at Upstate Medical University. She graduated in 2014 with a Family Nurse Practitioner degree. From there, she began her career as a family nurse practitioner working with the under-served population of Syracuse at St. Joesph’s Primary Care Center West. Rachel acknowledges this as a critical time in her career development. She was afforded the ability to train under incredible and caring doctor’s and worked with a wide variety of patients with high medical complexities. It was during this time she developed a love of caring for individuals with limited access to healthcare.

Her dream is to bring back the foundations of a primary care using the direct patient care model, treating patient’s as friends and working together to improve their health in a non-judgmental manor.